Last Updated: 17 May 2025

 

Crypto Seeker is a trading brand of AiGility Group LLC, a company incorporated in Sharjah Media City, United Arab Emirates, with trade licence no. 2538135.01, at the registered address Sharjah Media City, Sharjah, United Arab Emirates (“we”, “us”, “our”).

 

We are not authorised or regulated by the UK Financial Conduct Authority (FCA) and do not provide regulated claims management services in the United Kingdom, or any other jurisdiction. We are not a law firm or a virtual assets service provider (VASP), and we are therefore not required to be regulated by the Legal Affairs Department, Central Bank of the UAE (CBUAE), Virtual Assets Regulatory Authority (VARA), Dubai Financial Services Authority (DFSA), or the Financial Services Regulatory Authority (FSRA). We operate as a lead generation platform, referring enquiries to independent, qualified third-party professionals. ​

 

Please read these Terms and Conditions (“Terms”) carefully before using our website or submitting any case through our platform. By accessing or using our services, you agree to be legally bound by these Terms. These Terms govern your access to and use of the CryptoSeeker.pro website ("Website") and related services (collectively, the “Services”). By using this Website, submitting your details, or making any payment, you agree to be bound by these Terms. If you do not agree, do not use the Website.

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1. Our Role

Crypto Seeker is an information and lead-generation platform. We assist users in submitting cryptocurrency loss claims for preliminary review and assessment, and then refer qualifying claims to independent third-party recovery specialists, law firms, and blockchain analytics firms (“Partners”). Our role is limited to providing initial tracing checks and reports on suspected crypto asset loss, and where appropriate, introducing clients to qualified and regulated Partners. We do not provide legal advice, representation, or claims management services.  

 

We collect case information from individuals who believe they have been victims of crypto-related scams. We do not offer legal or financial advice and make no guarantees of fund recovery. We will use our expertise and internal tools to carry out a preliminary investigation, providing a clear, professional report on whether recovery is feasible. If escalation is required, we’ll connect you with trusted partners who will set their own terms. We are not a Virtual Assets Service Provider (VASP) and are therefore not required to be licensed as a VASP or a CASP in any jurisdiction. CASP refers to Crypto Asset Service Provider, and has the same meaning as VASP for the purpose of these Terms. 

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2. How Our Service Works

When you submit a case through our website:

• You will be asked to provide details of your crypto loss or scam experience.

• You will pay a fixed, non-refundable admin fee to help us conduct preliminary assessments.

• Our team will carry out basic fact-checking, including contacting crypto exchanges or wallet providers where possible.

• We will prepare a clear, informative, professional report detailing our findings and proposed next steps for recovery. 

• If we believe your case requires further specialist investigation, we will refer it to a vetted external Partner.

• Our Partner will contact you directly if you choose to proceed. Any further engagement or recovery process is subject to a separate agreement between you and the Partner.
   

3. Fees & Payments

• We charge a modest fixed admin fee, which covers the cost for administration, initial tracing, utilising internal blockchain analysis tools, and carrying out our assessment and preparation of our report. In the event Crypto Seeker can't finalise the recovery in-house, we will make recommendations to refer your case to an expert third-party partner, who has the qualification and expertise to recover your crypto. This could include professional recovery firms or law firms, who may charge their own fees which can vary. Their fees will be determined by a range of factors including but not limited to, value of digital assets; type of assets; geographical location of wallet; applicable laws etc. Any costs or fees related to further legal or investigative services are between you and the third-party Partner, which they will confirm with you before taking your case on. 
   

There are no hidden fees from Crypto Seeker whatsoever. What you see, is what you get. 
 

4. User Obligations

By using our service, you confirm that:

• All information provided is accurate, honest, and not misleading.

• You are the victim, or an authorised representative of the victim.

• You understand that crypto asset recovery is complex, high-risk, and not guaranteed.

• You agree not to hold us liable for any loss or failure arising from your dealings with a third-party Partner.

• You will cooperate with any reasonable requests for additional information or documentation.

• You will not use our Website for fraudulent, malicious, or unlawful purposes.
   

5. No Guarantee of Outcome

Success in recovery depends on numerous factors including jurisdiction, counterparty identity, asset traceability, technical data, and cooperation from exchanges or other parties.

 

You understand and accept that:

• We do not guarantee the recovery of any funds, full or partial.

• We do not guarantee that your case will be accepted by a Partner.

• Blockchain-based fraud can be difficult or impossible to reverse. 
   

6. Disclaimer of Warranties

The Website and Services are provided on an "as-is" and "as-available" basis, without warranties of any kind, whether express or implied. We expressly disclaim:

• Any warranty of merchantability, fitness for a particular purpose, or non-infringement.

• Any implied warranties arising from course of dealing or usage.

• Any liability for errors, omissions, interruptions, or delays in service.
   

7. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages.

• We are not liable for any acts, omissions, errors, or failures of third-party Partners.

• Our total liability shall not exceed the amount you paid to us as an admin fee.

• Loss or theft of cryptocurrency.

• Delays, errors, or inaccuracies in processing.
   

8. Referral Relationships

We may receive referral or affiliate fees from Partners if a case progresses. This does not affect the cost to you or the independence of the professional advice you may receive. 

We are not a party to any contract or agreement between you and any Partner. All Partners are independent entities who will assess your case and, if accepted, will enter into a separate engagement with you. Any decision to proceed with a recovery claim, or engage a Partner, is solely your own responsibility. 

 

Crypto Seeker does not act as agent, fiduciary, or representative of any Partner or recovery service provider. We do not endorse or guarantee the performance of any Partner, and we accept no responsibility for their services or conduct.

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9. Privacy

We take privacy seriously. Your personal information will be processed in line with our Privacy Policy and applicable data protection laws. We only share your information with selected Partners relevant to your case.

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10. Non-disparagement 

​You agree that you shall not, at any time, directly or indirectly make, publish, or communicate to any person or entity (including on social media platforms, public forums, or review websites) any defamatory, disparaging, misleading, or false statement about:

• Crypto Seeker and cryptoseeker.pro,

• its affiliated companies, directors, staff, agents, or service providers, or

• the services provided through this Website.
   

This includes, but is not limited to, posting or sharing any false claims, exaggerated complaints, or misleading reviews, particularly where:

• You have not provided the information or cooperation requested during the case review process;

• You have not followed the referral or engagement process with third-party partners; or

• You are dissatisfied with the outcome despite being made aware there is no guarantee of recovery.
   

If any such content is published or shared, we reserve the right to:

1. Request immediate removal or correction of the statement(s);

2. Take legal action including for defamation, libel, or reputational harm;

3. Disclose your identity and relevant communications to third parties or authorities for investigation or enforcement purposes.
    

We may also pursue damages, injunctive relief, and legal costs where necessary to protect our reputation.

 

11. Intellectual Property

All content, branding, and materials on this site are the intellectual property of CryptoSeeker.pro and may not be copied, reproduced, or used without written permission.

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12. Waiver

By using our Website and Services, you:

• Waive any and all claims, actions, or causes of action against CryptoSeeker.pro and its affiliates, directors, officers, agents, and employees, arising out of:

  • The outcome of any recovery attempt.

  • The conduct of any third-party Partner.

  • Reliance on any information on this Website.
     

This waiver applies regardless of legal theory, including negligence, misrepresentation, or breach of duty.
 

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remainder shall remain in full force and effect.

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14. Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of England & Wales. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the Dubai International Financial Centre (DIFC), UAE.

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15. Changes to These Terms

We may update or amend these Terms at any time. The latest version will always be available on this page. Continued use of our site after changes are made constitutes your acceptance of the new terms.

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16. Contact Us

If you have any questions or concerns, you can reach us at: info@cryptoseeker.pro

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17. Complaints

We strive to provide honest, professional, and a transparent service. If you have any concerns about the service you have received, please contact us directly for resolution under our Complaints Policy. Misleading claims, false reviews or defamatory posts may result in legal action.