Effective Date: 17 May 2025

​

1. Who We Are

CryptoSeeker.pro is a lead-generation website operated by AiGility Group LLC, a company incorporated in Sharjah Media City, United Arab Emirates, with trade licence no. 2538135.01, at the registered address Sharjah Media City, Sharjah, United Arab Emirates  (“we”, “us”, “our”). We are the data controller of the personal information you submit to us under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU GDPR (collectively, “GDPR”). 

​

2. Data We Collect

We collect the following types of personal data when you use our services:

• Identification Data: Full name, country of residence, email address, phone number.

• Case Details: Circumstances of your crypto loss, affected platforms, transaction IDs, wallet addresses, amounts lost, documentation.

• Technical Data: IP address, browser type, device type, cookies.

• Payment Information: Processed via Stripe. We do not store your card details but receive confirmation of payment and transaction references.

• Correspondence: Emails, support requests, and form submissions.
   

3. How We Use Your Data

We use your personal data to:

• Process your enquiry and assess eligibility for referral.

• Contact you for more information or clarification.

• Carry out a preliminary review of your case.

• Refer your case to our vetted recovery Partners for further assessment.

• Facilitate and confirm payment of the admin fee.

• Improve our website, content, and service quality.

• Comply with legal or regulatory obligations.
   

4. Legal Basis for Processing

We process your data under one or more of the following legal bases under the GDPR:

• Consent – when you voluntarily submit your information and tick consent boxes.

• Contract – for the performance of our agreement with you (e.g., case submission and admin fee).

• Legitimate Interest – in assessing claims, improving our platform, and protecting our business.

• Legal Obligation – where required to comply with regulatory or anti-fraud laws.
   

5. Sharing Your Data

We only share your data with:

• Trusted third-party Partners for assessment of your case (e.g., lawyers, tracing firms).

• Stripe, for secure payment processing.

• Legal or regulatory bodies, if required by law or court order.

• Technical providers who host or maintain our platform, under strict confidentiality obligations.
   

We do not sell or rent your data to any third parties.
 

6. International Data Transfers

As we operate globally, your data may be processed in countries outside the UK or EU. Where this occurs, we take steps to ensure your data is protected to GDPR standards, including by using:

• Adequacy decisions approved by the UK or EU.

• Standard Contractual Clauses (SCCs) with data recipients.

• Safeguards and confidentiality agreements with Partners.
   

7. Data Retention

We retain your data only as long as necessary to:

• Fulfil the purposes set out in this policy.

• Comply with legal and regulatory requirements.

• Handle any disputes or audits.
   

Typically, this means holding data for up to 6 years from submission.
 

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access – Request a copy of the data we hold about you.

• Rectification – Correct inaccurate or incomplete data.

• Erasure – Request deletion (“right to be forgotten”).

• Restriction – Request restriction of processing.

• Objection – Object to processing based on legitimate interest.

• Data Portability – Request your data in a structured, machine-readable format.

• Withdraw Consent – At any time, where processing is based on consent.
   

To exercise any of these rights, email us at: info@cryptoseeker.com with "Data Privacy Rights" in the subject heading. 
 

9. Security

We take reasonable technical and organisational measures to protect your data against:

• Unauthorised access

• Disclosure

• Alteration

• Destruction
   

This includes HTTPS encryption, secure servers, and partner due diligence.
 

10. Use of Stripe

We use Stripe, a PCI-DSS compliant payment processor, to collect payment information securely. When you make a payment, Stripe collects your:

• Name

• Email

• Card number (tokenised)

• Billing details
   

You consent to this processing when you complete the payment form. For more information, please refer to Stripe’s Privacy Policy.
 

11. Cookies

We use cookies to enhance functionality and analyse usage. You can control cookies via your browser settings. A full Cookie Policy will be provided separately.
 

12. Minors

This Website is not intended for users under the age of 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it.
 

13. Changes to this Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the updated “Last Updated” date. We encourage you to review it periodically.
 

14. Contact Us

If you have questions or wish to exercise your rights, contact us at info@cryptoseeker.pro. 

​

If you are based in the UK or EU, you also have the right to lodge a complaint with the ICO (UK) or your local Data Protection Authority (EU).